Frequently Asked Questions

Debutify AI Theme goes beyond beautiful design—it’s built to drive real business results. With over 100+ built-in widgets and sections, you can optimize your store’s performance, boost engagement, and improve conversions without relying on multiple third-party apps.

Yes! All plans allow you to customize colors, fonts, layout, and more—no coding needed. Paid plans unlock even more advanced customization options to perfectly align your store with your brand.

Previously called Add-Ons, Debutify Widgets & Sections are our built-in tools designed to seamlessly enhance your store without slowing it down. With over 100+ to choose from—like sticky add-to-cart, quantity breaks, and more—you can mix, match, and manage them easily with just a few clicks.

Absolutely. Our developers consistently improve Debutify AI with new features, widgets, sections, and performance enhancements. You can submit feedback or request features via the Debutify Roadmap. Enterprise plan users receive priority for feature requests.

Yes, depending on your plan. Enterprise users get priority support for up to three previous versions. Professional and Growth plan users must be on the latest version to receive support.

Support includes:

• Email support
• Live chat support
• Screen share support (Enterprise only)
• Live meeting (Enterprise only)
• Development support (Enterprise only)
• Priority assistance (Enterprise only)

Yes. You can upgrade, downgrade, or change your plan anytime through your Debutify Login Portal. Changes take effect immediately.

Customer support is available for all paid plans during business hours, Monday to Friday, 9 a.m. to 6 p.m. IST. Enterprise users receive priority support and access to advanced assistance options.

Debutify AI operates outside the Shopify Theme Store to deliver a more flexible, conversion-focused experience. This approach allows us to innovate faster, offer more advanced features, and maintain full control over our platform—giving you more value without limitations.

Yes. Debutify AI only requests necessary permissions (such as "manage permissions") to integrate with your Shopify store. It does not access your customer data and complies with Shopify’s app security standards.

Yes. We offer custom plans tailored to your business needs. Contact us directly to discuss your requirements and we’ll help you create the ideal setup.

The Debutify Custom App is an optional app you can install and configure to access advanced features like enhanced analytics, customer insights, reviews integration, and extended AI Store Builder capabilities. It expands the Debutify ecosystem to support deeper store optimization and performance.

Yes. You may try the Debutify reviews app Pro plan for free for 30 days. The free trial starts as soon as you download and install the app. After the trial period ends, you will be automatically downgraded to the free plan.

Debutify Reviews is currently only available for Shopify.

Debutify Reviews is currently only available in English. We are further improving this feature to support more languages in the future.

To integrate Debutify Reviews in the Debutify theme: 

      1. In Shopify admin, under Online Store, click on Themes.

      2. Select your Debutify Shopify theme and click on Customize. 

      3. Click on Theme settings.

      4. Click on Integrations.

      5. Select Debutify Reviews from the list of review apps.

      6. To enable the reviews app, click on Theme settings. 

      7. Select App Embeds.

      8. Under App Embeds, turn on Debutify Reviews.

Yes, you can. To do this:

    1. From the Dashboard, click on Settings.

    2. Click on Widget Customization.

    3. Click on the color or add a HEX code to change the color.

    4. Click Save to confirm the new color.

    5. Note the new color in the Widget.

Yes. Debutify Reviews has a profanity filter which allows store owners to censor or hide reviews with improper language.

Yes, you can import reviews from Loox, Yotpo, Aliexpress, Judge.me, Loox, Yotpo, and other review apps to Debutify Reviews. You can find this option by going to your review dashboard and clicking Import & Export Reviews. 

Yes, you can customize any of our pre-built templates or create your own from scratch.