fulfillment

5 min read

30 Dec 2024

7 Proven Strategies to Reduce Fulfillment Costs

7 Proven Strategies to Reduce Fulfillment Costs

Did you know fulfillment costs can eat up nearly 20% of an eCommerce brand's revenue?

That’s a big chunk of your income just to keep your product in a warehouse, package it, and deliver it.

For a good number of entrepreneurs, the cost can be the difference between making profits and only covering operating costs.

With some adjustments to your strategy, you are bound to find opportunities to reduce expenses, enhance efficiency, and reinvest the savings into your business.

Let's explore seven proven strategies to help you reduce fulfillment costs effectively.

What Are Fulfillment Costs?

What Are Fulfillment Costs?

Before we jump into the discussion of the solutions, let us clear out what are fulfillment costs and what they include.

Fulfillment costs relate to all the activities which are necessary to take the product or service ordered by the customer to their doorsteps.

In simpler words, all the hard work that is put in, in the background, to ensure that each of the orders gets properly delivered to the customer on time.

What are the fulfillment costs we're talking about? They typically include multiple components.

Common Fulfillment Fees

Do you plan to fulfill orders in-house or outsource to order fulfillment companies? Whatever it is, you need to understand the common fulfillment fees. This can help you spot hidden charges, negotiate better contracts, and identify areas for savings.

Here's a closer look at the most common fulfillment fees:

Onboarding and Setup Fees

This one-time cost is charged when you start working with a fulfillment provider. This fee covers the setup process, which includes:

  • Integrating your eCommerce platform (e.g., Shopify, WooCommerce).
  • Configuring inventory systems and order workflows.
  • Training support teams on your business requirements.

Receiving Fees

Receiving fees cover the labor and processes involved when your inventory arrives at the warehouse. This includes unloading shipments, inspecting items, and organizing them into storage. Receiving fees can be calculated:

  • Per shipment (flat rate).
  • Per pallet, carton, or item received.

Storage Fees

Your storage fees are determined by the amount of space your products occupy in the warehouse. They're typically measured by cubic feet, shelf space, or pallet usage.

  • Short-term storage: For products moving quickly.
  • Long-term storage: Higher fees apply if items sit for extended periods without selling.

Pro Tip: Slow-moving inventory not only ties up capital but also triggers higher storage costs. Consider implementing regular inventory audits to identify products that need to be discounted or cleared.

Picking and Packing Fees

Fulfillment centers charge for the labor involved in picking items from shelves and packing them for shipment. The fees can be:

  • Per order: A flat fee regardless of the number of items.
  • Per item: A fee based on the number of SKUs in an order.

Additional charges may apply for special packaging requirements, like branded boxes or gift wrapping.

Shipping Fees

This is the cost of delivering the product to your customer. Shipping fees depend on several factors, including:

  • Package weight and dimensions.
  • Shipping speed (standard, two-day, or overnight).
  • Delivery distance and zones.

Return Processing Fees

Returns are an unavoidable part of eCommerce. Fulfillment providers charge for inspecting returned products, processing refunds, and restocking inventory.

Account Management Fees

Some fulfillment providers charge a recurring fee for managing your account. This includes overseeing inventory levels, order reporting, and troubleshooting any issues with fulfillment.

Now that you're familiar with the fees, here's how to reduce fulfillment costs:

1. Consolidate Your Inventory Locations

1. Consolidate Your Inventory Locations

Shipping products across multiple zones can rack up significant costs.

For example, the average cost to ship a 2-pound package across the U.S. is $10.92, compared to just $7.56 when shipping within a single zone. That difference adds up to hundreds or thousands of orders.

sh

Consolidating inventory in key locations near your customers can save you money by shortening delivery routes. Using services like the Shopify Fulfillment Network can also help by providing regional warehouses strategically placed to minimize transit times.

Pro Tip: Analyze your sales data to find where most of your customers are. Partner with fulfillment providers that have warehouses in those regions to reduce costs and speed up delivery.

2. Optimize Packaging to Lower Costs

Packaging often gets overlooked, but it's a major contributor to fulfillment costs.

Carriers like FedEx and UPS calculate shipping rates based on "dimensional weight." This refers to the size of your box potentially costing more than its actual weight.

How to cut packaging costs:

  • Use smaller, right-sized boxes for your products.
  • Switch to lightweight materials like recycled kraft paper or mailer bags.
  • Work with suppliers to source packaging materials in bulk at discounted rates.

3. Automate Your Fulfillment Process

Repetition is the enemy of efficiency. For every manual task your team performs, you're paying in time and labor costs. By automating workflows, you can reduce errors and speed up processes.

What can you automate?

  • Order tracking updates: Automatically email customers updates instead of manually entering them.
  • Picking and packing workflows: Use barcode scanners or pick-to-light systems to streamline accuracy.
  • Return management: Simplify the process with software that tracks and restocks items automatically.

4. Negotiate Rates with Carriers

4. Negotiate Rates with Carriers

Shipping fees are non-negotiable. Or are they? Carriers often offer discounts based on order volume or loyalty. Reach out to your shipping provider and explore ways to lower your rates.

  • Compare quotes from multiple carriers like UPS, FedEx, and USPS.
  • Consolidate shipments to increase bulk discounts.
  • Monitor carrier surcharges (e.g., rural delivery fees) and find ways to avoid them.

5. Optimize Warehouse Layouts

Whether you store inventory in your garage or rent warehouse space, the layout of your storage area matters. Inefficient layouts can lead to wasted time and higher labor costs.

  • Place best-selling items in easily accessible locations.
  • Use vertical storage to maximize space.
  • Implement barcoding systems to speed up inventory management.

Think of your warehouse as a grocery store: items you grab most often (milk, eggs) are always at eye level, while less popular products are tucked away. Apply the same logic to your space.

6. Leverage Outsourced Fulfillment

If managing fulfillment in-house is draining your resources, outsourcing could be a smarter solution. Companies specializing in fulfillment can streamline the process for you.

Benefits of outsourcing:

  • Lower warehousing costs.
  • Access to advanced logistics technologies.
  • Faster delivery times.

Tip: Look for order fulfillment companies with transparent pricing, flexible contracts, and positive reviews. Compare their services to ensure you’re getting the best deal.

7. Reduce Returns with Accurate Product Information

7. Reduce Returns with Accurate Product Information

Returns are a hidden cost that can erode profits. While it’s impossible to eliminate them entirely, you can reduce them by providing accurate product descriptions and clear visuals on your website.

  • Use high-quality product images and videos.
  • Add detailed size charts or product specifications.
  • Enable customer reviews to manage expectations.

The Debutify Theme widgets can help you showcase detailed product info while keeping your store visually appealing and user-friendly.

Cut Costs Without Cutting Corners

Fulfillment doesn't have to eat up your profits. Try these seven strategies to reduce fulfillment costs and improve efficiency.

From optimizing packaging to automating processes, there are countless ways to save.

Remember, reducing fulfillment costs isn't just about saving money. It's about building a sustainable business model. What steps will you take today to make that happen?

Author profile image

Author

Rhea Diamante

Rhea Diamante is a copywriter at Debutify, where she crafts compelling and engaging content. With a knack for storytelling and a keen eye for detail, she ensures every piece she writes resonates with the audience and drives results.

Share post

Similar posts

Here's Your Checklist For Creating An eCommerce Clothing Website In 2025 (And 5 Examples To Inspire You)

Shopify

7 min read

Here's Your Checklist For Creating An eCommerce Clothing Website In 2025 (And 5 Examples To Inspire You)

Trisha Ballesteros

Trisha Ballesteros

How to Sell on TikTok with Shopify

Shopify

6 min read

How to Sell on TikTok with Shopify

Rhea Diamante

Rhea Diamante

7 Proven Strategies to Reduce Fulfillment Costs

fulfillment

5 min read

7 Proven Strategies to Reduce Fulfillment Costs

Rhea Diamante

Rhea Diamante

Scale your brand effortlessly with Debutify