5 Things To Consider When Choosing A Review App For Your eCommerce Store

Generating more reviews means more social proof for your brand.

It's one of the best recipes for growing your brand, expanding your customer base, and building trust among your consumers and target market.

But what if you're not generating reviews efficiently? Or, you're spending so much time reaching out to your customers, asking for reviews...

Well, there's a solution for that. You don't have to do everything by yourself if you use a review app for your eCommerce store!

But here's the kicker...

There are many product review apps out there that make it hard for you to choose. And that's what we're talking about today!

We'll discuss what you need to consider or questions to ask yourself before investing in a review app. So, are you ready?

5 questions to answer when choosing a review app for your eCommerce site

When choosing a product review app for your eCommerce store, here are the questions you need to answer and consider...

1. Does it integrate with your eCommerce platform?

One of the worst mistakes you can make is to invest in a review app that doesn't work on your eCommerce platform. So, that's one of the first things you need to consider.

If you're using Shopify, you should look for the best review apps for Shopify. Why? Because these apps are created specifically to work with Shopify.

This way, you can also focus on searching for Shopify product review apps instead of looking at everything.

That's why choosing a review app that integrates with your eCommerce platform is crucial. They need to work seamlessly together to avoid issues.

Another thing to consider is...

2. Does it have different pricing plans?

When choosing the best product review apps, you should consider pricing plans. Why? Because there are features that don't suit your needs.

You don't want to pay extra money for features you don't need for your business, right? Especially if you're still starting to establish your brand.

So, looking for a review app with different pricing plans is a must. Here's an example:

This is from Debutify Reviews. It has 3 pricing options depending on your needs.

You can use a free plan if you don't have a budget for a review app yet. If you want more advanced features without spending more, you can go for the Starter But if you want to get all the features, go for the Pro.

That's why pricing plans are essential. The features and price should suit your budget and needs. There is no point in spending so much money on features that don't work for your business.

And to know if a product review app is for you, you should answer this...

3. Do the features suit your needs?

This question is tricky because the first thing you need to do to answer this is to evaluate your needs and the current state of your business.

So, ask yourself... what do you need? What are you looking for?

Do you want to save time and generate reviews effortlessly? Then you need a review app that allows you to send automated review requests.

Do you have existing reviews from other platforms but want to change your review app? Then you need to find an app that allows you to import reviews.

The point is that the review app you choose should solve your problem. You need a review app that will make your life easier.

You should also consider this question...

4. Does it allow you to upload photo and video reviews?

Video and photo reviews are visual user-generated content. Some customers leave personalized reviews with visuals to share with other potential customers their experience.

Visuals are crucial in site reviews because they help potential customers see what the product actually looks like... even without seeing it in person.

So, you should look for a review app that lets your customers upload photo and video reviews. Usually, review apps charge for this feature, but it's worth it because you can showcase your products.

But what if you encounter an issue? Here's another thing to consider...

5. Does it have excellent customer support?

You can set up your review app once you find the best one. But what if you encounter some issues? You should be able to contact the app developers and customer service team.

Doing so will make it easier for you to set up your review app and have it work for your eCommerce site without any hassle. This will also save you time from figuring things out independently.

So, you already know what to consider and questions to answer when choosing a review app.