Frequently Asked Questions

Why is Debutify better than other themes?

Unlike other themes, Debutify optimizes beyond the look and feel of your store—it also optimizes your revenue. With over 50+ Add-Ons, Debutify helps shoot up your conversions, drives your AOV, and skyrockets your profits.

What Are Debutify Add-Ons?

The Add-Ons are Debutify’s proprietary apps built for Shopify Stores. They are carefully handpicked by in-house conversion specialists and designed by a team of expert developers. Add-ons are specifically made to fit the Debutify ecosystem. 

That means they do not affect loading speed even if you activate them all. They also match your theme’s style and settings, so setup is easy and hassle-free. You can see the complete list of over 50+ Add-Ons here.

What payment methods do you offer?

We accept all major credit cards, PayPal, Google Pay, and Apple Pay.

Does Debutify have a free plan?

Yes, Debutify offers a Free plan and a 14-day Free Trial for the top-tier Enterprise plan. With the 14-day trial, you'll experience the full potential of Debutify. You get access to all conversion-focused add-ons that can significantly help increase your revenue. 

After the trial expires, you can choose a plan that aligns with your goals. You can also opt for the "free forever" plan. However, with the free plan, you'll only get access to the Theme (without the Add-Ons, etc). By trying Debutify, we are confident you can get more conversions and sales. 

Our goal is to win your heart first, to earn your trust, and for you to become our lifelong client (unlike others who prefer to take your hard-earned money first before you can test if you even like it at all).

Are there regular updates?

Absolutely. Debutify's team of expert developers is continually working on new apps, improving features, and fixing bugs—so you'll have the best Debutify experience possible. You can request features you want at the Debutify Roadmap. Additionally, we prioritize requests for our Enterprise plan clients.

Can I switch to a different plan?

You can switch to a different plan any time you want inside your Debutify Theme Manager. Simply select any of our flexible pricing plans and start using the features you need immediately.

Is your customer service available anytime?

Yes. Our client success managers are exclusively available for Pro and Enterprise users during business hours (12:00-20:00 UTC Monday-Friday). Whether it’s a minor concern or coding tweaks—we’ve got you covered.

Why is Debutify not in the Shopify App Store?

Being listed at the Shopify theme store is well and good. But Debutify is more than just a theme. Our goal is to help clients have a professional-looking and high-converting store. We can’t do that if we’re locked up at Shopify App Store which limits what we can do with Debutify. That's why we set up Debutify outside the Shopify store. This is like having your brand on your own platform rather than inside Amazon.

Is Debutify safe to use?

Keeping your data safe at Debutify is our top priority. Debutify only accesses the "manage permissions" of your Shopify store to integrate with it. It doesn’t have access to any of your customer data.

Have more
questions?

Visit our help center

Learn more about Debutify Theme, how to get started, and more.

Contact us for
assistance

Our friendly and knowledgeable support team is here to help.

Frequently Asked Questions

Do you offer a free trial?

Yes. You may try the Debutify reviews app Pro plan for free for 30 days. The free trial starts as soon as you download and install the app. After the trial period ends, you will be automatically downgraded to the free plan.

Can we integrate Debutify Reviews with any eCommerce platforms?

Debutify Reviews is currently only available for Shopify.

What languages do you support?

Debutify Reviews is currently only available in English. We are further improving this feature to support more languages in the future.

How can I integrate Debutify Reviews with Debutify Theme

To integrate Debutify Reviews in the Debutify theme:

  1. In Shopify admin, under Online Store, click on Themes.
  2. Select your Debutify Shopify theme and click on Customize.
  3. Click on Theme settings.
  4. Click on Integrations.
  5. Select Debutify Reviews from the list of review apps.
  6. To enable the reviews app, click on Theme settings.
  7. Select App Embeds.
  8. Under App Embeds, turn on Debutify Reviews.

Can I change the color of the stars to match my store’s theme?

Yes, you can. To do this:

  1. From the Dashboard, click on Settings.
  2. Click on Widget Customization.
  3. Click on the color or add a HEX code to change the color.
  4. Click Save to confirm the new color.
  5. Note the new color in the Widget.

Can I filter reviews with improper language?

Yes. Debutify Reviews has a profanity filter which allows store owners to censor or hide reviews with improper language.

Can I import my product reviews from other apps to Debutify Reviews?

Yes, you can import reviews from Loox, Yotpo, Aliexpress, Judge.me, Loox, Yotpo, and other review apps to Debutify Reviews. You can find this option by going to your review dashboard and clicking Import & Export Reviews

Can I customize the review request emails?

Yes, you can customize any of our pre-built templates or create your own from scratch.

How can I contact the support team if I have questions?

You can find answers to commonly asked questions about getting started with the Debutify Reviews at Debutify’s help center. If you need further assistance,  send an email to support.reviews@debutify.com.

Have more
questions?

Visit our help center

Learn more about Debutify Reviews, how to get started, and more.

Contact us for
assistance

Our friendly and knowledgeable support team is here to help.

Frequently Asked Questions

Why is Debutify better than other themes?

Unlike other themes, Debutify optimizes beyond the look and feel of your store—it also optimizes your revenue. With over 50+ Add-Ons, Debutify helps shoot up your conversions, drives your AOV, and skyrockets your profits.

What Are Debutify Add-Ons?

The Add-Ons are Debutify’s proprietary apps built for Shopify Stores. They are carefully handpicked by in-house conversion specialists and designed by a team of expert developers. Add-ons are specifically made to fit the Debutify ecosystem. 

That means they do not affect loading speed even if you activate them all. They also match your theme’s style and settings, so setup is easy and hassle-free. You can see the complete list of over 50+ Add-Ons here.

What payment methods do you offer?

We accept all major credit cards, PayPal, Google Pay, and Apple Pay.

Does Debutify have a free plan?

Yes, Debutify offers a Free plan and a 14-day Free Trial for the top-tier Enterprise plan. With the 14-day trial, you'll experience the full potential of Debutify. You get access to all conversion-focused add-ons that can significantly help increase your revenue. 

After the trial expires, you can choose a plan that aligns with your goals. You can also opt for the "free forever" plan. However, with the free plan, you'll only get access to the Theme (without the Add-Ons, etc). By trying Debutify, we are confident you can get more conversions and sales. 

Our goal is to win your heart first, to earn your trust, and for you to become our lifelong client (unlike others who prefer to take your hard-earned money first before you can test if you even like it at all).

Are there regular updates?

Absolutely. Debutify's team of expert developers is continually working on new apps, improving features, and fixing bugs—so you'll have the best Debutify experience possible. You can request features you want at the Debutify Roadmap. Additionally, we prioritize requests for our Enterprise plan clients.

Can I switch to a different plan?

You can switch to a different plan any time you want inside your Debutify Theme Manager. Simply select any of our flexible pricing plans and start using the features you need immediately.

Is your customer service available anytime?

Yes. Our client success managers are exclusively available for Pro and Enterprise users during business hours (12:00-20:00 UTC Monday-Friday). Whether it’s a minor concern or coding tweaks—we’ve got you covered.

Why is Debutify not in the Shopify App Store?

Being listed at the Shopify theme store is well and good. But Debutify is more than just a theme. Our goal is to help clients have a professional-looking and high-converting store. We can’t do that if we’re locked up at Shopify App Store which limits what we can do with Debutify. That's why we set up Debutify outside the Shopify store. This is like having your brand on your own platform rather than inside Amazon.

Is Debutify safe to use?

Keeping your data safe at Debutify is our top priority. Debutify only accesses the "manage permissions" of your Shopify store to integrate with it. It doesn’t have access to any of your customer data.

Have more
questions?

Visit our help center

Learn more about Debutify Theme, how to get started, and more.

Contact us for
assistance

Our friendly and knowledgeable support team is here to help.

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owners grow their business…
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